Anonymous Reporting Policy

While we hope that our employees and volunteers feel that they can openly communicate any concerns, complaints, or grievances directly to someone in the YMCA, we understand that doing so can often be difficult. Because it is important to us that everyone be able to share their concerns, we provide the following mechanisms through which you can make an anonymous report:

The following is a list of anonymous reporting methods.

  1. A mailbox, located at the front desk labeled Anonymous, which will be checked every other day by the Senior Member Services Coordinator.

  2. The Praesidium Helpline at 855-347-0751. See more information below:

    • We have partnered with Praesidium to establish a helpline that is available to everyone (employees, volunteers, parents/guardians, youth, community members, etc.) 24 hours a day, seven days a week, 365 days a year.

What is the Praesidium Helpline?

The Praesidium Helpline is a consultation line anyone in the YMCA can call to discuss observations of inappropriate behaviors, suspicious behaviors, policy violations, instances of youth sexualized behavior, and any other abuse prevention questions and issues.

What can you expect when you call?

One of Praesidium’s experts will answer or return your call and gather any information relevant to your concern or question. If the matter the caller shares, is one deemed to be suspected or known sexual abuse, the caller will be instructed by Praesidium to immediately call the civil authorities. Praesidium will staff the concern or situation and develop recommended responses and next steps. Praesidium will then share the concern and the recommendations with stakeholders at the YMCA.